Advocate-Messenger switches to same-day mail delivery
Published 12:22 pm Tuesday, January 17, 2017
The Advocate-Messenger’s subscribers will now get their local news delivered right to their mailboxes.
“We are proud to partner with the United States Postal Service for delivery,” said Larry Hensley, publisher. “This will allow us seamless same-day delivery directly into our customers’ mailboxes. Whenever subscribers get their mail, they will receive that day’s edition of the Advocate.”
Hensley said USPS is “the most efficient way to deliver the newspaper.”
are already stopping at every household in our five-county region,” he said. “This change will allow us to better serve our customers, maximize our investment in more local news coverage for the community and utilize a valuable tool to grow readership.”
Mail delivery began with today’s edition.
“We appreciate all our newspaper carriers and those who have helped provide this service over the years,” Hensley said. “We are working with each of them to make it a smooth transition for all involved.”
The Advocate-Messenger, a longtime afternoon daily newspaper, will also now be in grocery stores, convenience markets and gas stations by 8 a.m. each day, or whenever the business opens.
“This combination should allow customers to get their paper quite a bit earlier and provide our advertisers with measurable data when it comes to assurances their message is reaching thousands of readers each day in a very consistent manner,” Hensley said.
Readers will also get a jump on sales and making their shopping plans as the Sunday Advocate-Messenger has been converted to a weekend edition that will be delivered by mail on Saturdays.
“We appreciate all of our readers and we will continue to place the highest priority on customer service and satisfaction,” Hensley said. “We are committed to offering the very best in fair and accurate local news coverage. These changes will only enhance our determination to meet the ever-changing and growing needs of our community.”
FAQ on delivery change
Q: Why the change?
A: It gives us the best opportunity to deliver our daily newspaper in the most timely and cost-effective method. It allows guaranteed delivery each and every day.
Q: When will I receive my newspaper?
A: You will receive it with your normal mail delivery, whenever that may be.
Q: Will it cost more?
A: No, your subscription is the same cost.
Q: How will holidays affect newspaper delivery?
A: There are additional four holidays we will not be producing a newspaper, Martin Luther King Jr. Day, Washington’s birthday (Presidents Day), Columbus Day and Veterans Day.
Q: Can I put my subscription on vacation hold or stop?
A: Yes, if you would like to stop your newspaper delivery while you’re on vacation, please contact the newspaper. If you would like to put your newspaper on vacation hold (where you will receive the back issues of the papers), then you will need to contact the post office.
Q: What if I do not receive my newspaper?
A: Please contact the newspaper office first, then we will check the status of your account before contacting the post office.
Q: What if I do not receive my newspaper the same day?
A: Please contact the newspaper office first, then we will check the status of your account before contacting the post office.
Q: Why the change from Sunday to Saturday delivery?
A: We had to change our Sunday edition to a weekend edition on Saturday, because the Post Office doesn’t deliver on Sundays.
Q: Will there be any change in news coverage or items in the newspaper?
A: No. Saturday events will appear in the Monday edition.
Q: Will I still be able to buy the Advocate-Messenger in stores?
A: Yes, we have several dealers that will still carry the Advocate, and now you will be able to pick up a copy in the morning each day instead of waiting until the afternoon.
Q: Will my newspaper be delivered to my PO Box?
A: Yes, just like your regular mail each day.
Q: Who can I contact with questions or issues?
A: Please call our office at (859) 236-2551