Curbside pickup expands at the library
The Boyle County Public Library is expanding its curbside pickup service to better accommodate the needs of its patrons. While in-person browsing is still available at the library, with a rise in the number of new COVID-19 cases, patrons are being encouraged to utilize the curbside pickup service as an alternative means of getting materials from the library.
Curbside pickup is available Monday through Friday. Patrons wanting to check out materials may contact the library by calling (859) 238-7323 or by email at; firstname.lastname@example.org.
Materials ordered before noon (on days the library is open) will be available for pickup on the next business day. Materials ordered after noon will be available for pickup within two business days.
Patrons are able to borrow up to 10 items per household per week. Household requests should be made on one library card. For the safety of staff and patrons, curbside pickup will be a no-contact service.
Requested materials will be bagged and placed on a cart inside the library rotunda. Depending on the number of order requests being processed, patrons may receive additional pickup instructions from staff when the order is confirmed.
Patrons may request specific items if available, or they may ask for library recommendations. Patrons can search the library’s collections by accessing the catalog directly via www.boylecatalog.org or through the library’s website BoylePublib.org. All requests will receive a direct follow-up from library staff, so it is important for contact information to be included in the request.
All requests for library materials will need to include the following information:
Library card number
Items requested (up to 10) – Specific items (include title and author information) or genre recommendations
Name of the person picking up items
At this time, returns are only accepted via the outdoor book drop. The book drop is open 24 hours a day, seven days a week. All returned materials will be quarantined for 96 hours and will be handled according to CDC guidelines before being checked in.
No late fees are currently being assessed, however patrons are encouraged to return any overdue materials as soon as they are able so the items can be processed and put back into circulation.
More information about curbside pickup is available online at BoylePubLib.org/curbside-pickup.
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